Insights
Creating a Post-Covid Business Plan
Right now, every company in the world is facing the same question: What’s going to happen when the pandemic is over? Grocery stores and consumer packaged goods manufacturers have experienced an unexpected boost in sales: Will that growth sustain? Hotels and airlines have experienced unprecedented drops in demand: Will their business ever come back? Movie…
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Card networks have stepped up their contactless distribution
Several years in the making, contactless payment cards are finally arriving in large numbers at mailboxes throughout the U.S., as domestic cardholders catch up with the rest of the world. But contactless goes beyond plastic cards, with mobile apps providing another payment option for consumers to choose. While COVID-19 has accelerated contactless in 2020, payment…
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Retail in 2021: What will endure and what’s going to change?
The United States will have a new president in the White House. “The Matrix 4” will hit the big screen, Tokyo hopes to host the Olympic Games and sales of CBD products will continue to climb. JPMorgan Chase & Co. and Morgan Stanley are feeling bullish about the stock market in 2021 and conversations about vaccines are more than…
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How COVID-19 is accelerating the shift to a cashless society
PHILADELPHIA — Tom Ivory, the founder of the Baker Street Bread Co. in Philadelphia’s Chestnut Hill section, fought a valiant effort for years to rein in bank fees by imposing a minimum credit card purchase of $10. But more customers wanted to go cashless, and Mr. Ivory eventually relented and accepted plastic for any transaction,…
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Why small business payments have big potential
Picture a black-and-white television showing The Andy Griffith Show. Opie Taylor walks down Mayberry’s Main Street to visit Walker’s Drugstore, a small brick building on the corner that represents the quintessential mom-and-pop business of the era. Today’s small business doesn’t look like that brick-and-mortar shop. With the expansion of the gig economy, the term “small…
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Contactless Payment Solutions: Why And How To Adopt Them In A Post-Covid-19 Economy
In the early 2010s, economists and retailers were ready to declare the brick-and-mortar (B&M) economy dead. However, despite the continued growth of e-commerce and online shopping, retail stores continued to survive and even thrive, with B&M stores raking in nearly 85% of all sales during the 2017 holiday season and traditional e-commerce companies, including Warby Parker and Casper,…
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What The Future Of Black Friday Looks Like
Black Friday, the day after Thanksgiving, is renowned for shopping deals and crowds in stores, but in our Covid-riven world, crowds are the thing to avoid. A study from Visa says that only 20% of U.S. consumers plan to do their shopping exclusively in-store, while nearly a third plan to do most of their shopping…
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