The use of contactless cards and mobile wallets for payments has experienced expedited growth during the pandemic thanks to consumers’ wish to avoid grimy POS terminals. Mercator Advisory Group data finds that consumers have been switching to...
If the pandemic was hard on major retailers who have doors and customers nationwide along with a strong internet presence, small businesses weren’t about to get a pass. And like the big box stores, the independent stores, and micro chains had to learn to...
Consumers have been getting comfortable with online shopping and companies have been improving the transaction experience, Digital360 analysts said, but the pandemic “magnified trend lines in a big way.” The biggest jump in online sales occurred shortly after states...