The use of contactless cards and mobile wallets for payments has experienced expedited growth during the pandemic thanks to consumers’ wish to avoid grimy POS terminals. Mercator Advisory Group data finds that consumers have been switching to...
Consumers have been getting comfortable with online shopping and companies have been improving the transaction experience, Digital360 analysts said, but the pandemic “magnified trend lines in a big way.” The biggest jump in online sales occurred shortly after states...
In the early 2010s, economists and retailers were ready to declare the brick-and-mortar (B&M) economy dead. However, despite the continued growth of e-commerce and online shopping, retail stores continued to survive and even thrive, with B&M stores raking in...
