Join Our
Team!
If interested in any of the positions below, please email your resume to:
(In the title of the email, please notate the position you are interested in.)
Benefits.
Medical and Dental Insurance
Paid Time Off
Vision Insurance
Current Positions
Operations
Underwriter
The primary focus of the Underwriter is to review, analyze, make confident decisions, and recommendations for merchant applications. Analytical thought and attention to detail are imperative as is strong communication with related departments. Underwriters work closely with our Sales Support team to provide a seamless customer experience while ensuring appropriate risk assessment and controls.
Customer Services Representative
The Customer Service Representative works in our Operations Department to provide detailed support to our merchants. The Customer Service Representative performs a wide variety of merchant support functions including resolving product and service-related issues, assisting in account reconciliation, and facilitating the merchant dispute, cancellation, and account changes process. The Customer Service Representative also ensures that our merchant conversations and resolutions are properly documented in our database.
Dispute & Documentation Manager
The Dispute & Documentation Manager works in our Operations Department and oversees a staff that facilitates the merchant dispute, cancellation, and account changes process while providing exemplary support to our merchants. This position is responsible for the accurate and timely processing of company related documentation for merchant accounts across all company platforms. The Dispute & Documentation Analyst acts as a support to the Merchant Services Department who responds to all merchant related inquiries via email and phone as well as assisting with account reconciliation.
Dispute & Documentation Analyst
The Dispute & Documentation Analyst works in our Operations Department to facilitate the merchant dispute, cancellation, and account changes process while providing exemplary support to our merchants. This position is responsible for the accurate and timely processing of company related documentation for merchant accounts across all company platforms. The Dispute & Documentation Analyst acts as a support to the Merchant Services Department who responds to all merchant related inquiries via email and phone as well as assisting with account reconciliation.
Operations Support Specialist
The Operations Support Specialist works in our Operations Department. The Operations Support Specialist is responsible for communicating with internal and external stakeholders to achieve issue resolution in an efficient, thoughtful, and situationally appropriate manner. The ideal candidate will be computer savvy with a keen eye for detail.
Compliance
Fraud Specialist
The Fraud Specialist works in our Compliance Department. The Fraud Analyst is responsible for conducting thorough investigations of both direct and indirect fraud cases within the organization. This role involves analyzing complex data, identifying potential fraudulent activities, and implementing measures to prevent future occurrences. The Fraud Analyst will work closely with various departments to ensure compliance with regulatory requirements, mitigate risks, and safeguard the company’s assets.
Marketing
SEO Specialist
We are seeking a dynamic and results-driven SEO Specialist to join our team. The ideal candidate will have extensive knowledge in SEO, SMS, and email marketing, with a proven track record of creating and implementing successful marketing campaigns. This role is pivotal in driving our marketing strategies, increasing brand awareness, and generating high-quality leads.